//<br />
<b>Warning</b>:  Cannot modify header information - headers already sent by (output started at /home/etdlibitenasac/public_html/index.php:1) in <b>/home/etdlibitenasac/public_html/sysconfig.inc.php</b> on line <b>185</b><br />
<br />
<b>Deprecated</b>:  Methods with the same name as their class will not be constructors in a future version of PHP; StringReader has a deprecated constructor in <b>/home/etdlibitenasac/public_html/lib/lang/php-gettext/streams.php</b> on line <b>48</b><br />
<br />
<b>Deprecated</b>:  Methods with the same name as their class will not be constructors in a future version of PHP; FileReader has a deprecated constructor in <b>/home/etdlibitenasac/public_html/lib/lang/php-gettext/streams.php</b> on line <b>84</b><br />
<br />
<b>Deprecated</b>:  Methods with the same name as their class will not be constructors in a future version of PHP; CachedFileReader has a deprecated constructor in <b>/home/etdlibitenasac/public_html/lib/lang/php-gettext/streams.php</b> on line <b>145</b><br />
<br />
<b>Deprecated</b>:  Methods with the same name as their class will not be constructors in a future version of PHP; gettext_reader has a deprecated constructor in <b>/home/etdlibitenasac/public_html/lib/lang/php-gettext/gettext.php</b> on line <b>36</b><br />
<br />
<b>Warning</b>:  session_start(): Cannot start session when headers already sent in <b>/home/etdlibitenasac/public_html/index.php</b> on line <b>38</b><br />
<br />
<b>Warning</b>:  Cannot modify header information - headers already sent by (output started at /home/etdlibitenasac/public_html/index.php:1) in <b>/home/etdlibitenasac/public_html/lib/contents/show_detail.inc.php</b> on line <b>42</b><br />
<?xml version="1.0" encoding="UTF-8" ?>
<modsCollection xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" xmlns:slims="http://slims.web.id" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd">
<mods version="3.3" ID="16651">
<titleInfo>
<title><![CDATA[ANALISIS PENGARUH TRUST, SYSTEM QUALITY DAN CUSTOMER SATISFACTION TERHADAP REPURCHASE INTENTION DALAM LAYANAN GRABFOOD DENGAN MENGGUNAKAN METODE PLS-SEM]]></title>
</titleInfo>
<name type="Personal Name" authority="">
<namePart>Lauditta Irianti, S.T., M.T.</namePart>
<role><roleTerm type="text">Dosen Pembimbing 1</roleTerm></role>
</name>
<name type="Personal Name" authority="">
<namePart>WAHYU SRIMARYATI KUMALASARI / 132018042</namePart>
<role><roleTerm type="text">Penulis</roleTerm></role>
</name>
<typeOfResource manuscript="yes" collection="yes"><![CDATA[mixed material]]></typeOfResource>
<genre authority="marcgt"><![CDATA[bibliography]]></genre>
<originInfo>
<place><placeTerm type="text"><![CDATA[Teknik Industri]]></placeTerm></place>
<publisher><![CDATA[FTI]]></publisher>
<dateIssued><![CDATA[2023]]></dateIssued>
<issuance><![CDATA[monographic]]></issuance>
<edition><![CDATA[0]]></edition>
</originInfo>
<language>
<languageTerm type="code"><![CDATA[en]]></languageTerm>
<languageTerm type="text"><![CDATA[English]]></languageTerm>
</language>
<physicalDescription>
<form authority="gmd"><![CDATA[Text]]></form>
<extent><![CDATA[]]></extent>
</physicalDescription>
<note>Grab merupakan salah satu perusahaan yang menyediakan layanan online food delivery dengan sebutan GrabFood, melihat dari ulasan konsumen yang semakin menyatakan ketidak puasannya terhadap layanan GrabFood dan dapat menciptakan kondisi penurunan repurchase intention terhadap layanan GrabFood. Tujuan penelitian ini untuk memberikan menganalisis faktor-faktor yang mempengaruhi tingkat penggunaan pelayanan repurchase intention layanan grabfood di Bandung, faktor yang dianalisis adalah system quality, customer satisfaction, dan trust dengan menggunakan metode PLS-SEM. Objek penelitian ini yaitu pengguna grabfood yang bertransaksi di wilayah Bandung. Jumlah responden penelitian sebanyak 92 responden. Berdasarkan hasil penelitian variabel customer satisfaction mempengaruhi repurchase intention secara signifikan 8.258, dan R2 sebesar 69,2%. Hasil pengujian menunjukkan bahwa system quality berpengaruh positif terhadap trust, system quality dan trust berpengaruh positif terhadap customer satisfaction dan customer satisfaction berpengaruh positif terhadap repurchase intention.</note>
<subject authority=""><topic><![CDATA[System Quality]]></topic></subject>
<subject authority=""><topic><![CDATA[Customer Satisfaction]]></topic></subject>
<subject authority=""><topic><![CDATA[Trust]]></topic></subject>
<subject authority=""><topic><![CDATA[Repurchase Intention]]></topic></subject>
<classification><![CDATA[]]></classification><identifier type="isbn"><![CDATA[]]></identifier><location>
<physicalLocation><![CDATA[Setiadi Open Source ETD System]]></physicalLocation>
<shelfLocator><![CDATA[3160TI/23]]></shelfLocator>
<holdingSimple>
<copyInformation>
<numerationAndChronology type="1"><![CDATA[3160TI/23]]></numerationAndChronology>
<sublocation><![CDATA[My Library]]></sublocation>
<shelfLocator><![CDATA[3160TI/23]]></shelfLocator>
</copyInformation>
</holdingSimple>
</location>
<slims:digitals>
<slims:digital_item id="18045" url="" path="/132018042_3160TI.pdf" mimetype="application/pdf"><![CDATA[ANALISIS PENGARUH TRUST, SYSTEM QUALITY DAN CUSTOMER SATISFACTION TERHADAP REPURCHASE INTENTION DALAM LAYANAN GRABFOOD DENGAN MENGGUNAKAN METODE PLS-SEM]]></slims:digital_item>
</slims:digitals><recordInfo>
<recordIdentifier><![CDATA[16651]]></recordIdentifier>
<recordCreationDate encoding="w3cdtf"><![CDATA[2023-10-16 09:03:23]]></recordCreationDate>
<recordChangeDate encoding="w3cdtf"><![CDATA[2023-10-16 09:03:41]]></recordChangeDate>
<recordOrigin><![CDATA[machine generated]]></recordOrigin>
</recordInfo></mods></modsCollection>