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<title><![CDATA[USULAN PERBAIKAN KUALITAS PELAYANAN MINIMARKET INTIMART DENGAN MENGGUNAKAN METODE IMPORTANCE PERFORMANCE MATRIX (STUDY KASUS PT. INTI PERSERO)]]></title>
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<namePart>SELLY DESTRIA ANGGIANI / 132006125</namePart>
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<note>Pada penelitian ini dapat disimpulkan hal-hal berikut :n1. Variabel kualitas pelayanan yang menjadi prioritas perbaikan adalah kelengkapan fisik (mesin pengecek, trolly/keranjang, timbangan, dll). Variabel kelengkapan fisik dianggap penting oleh respoden</note>
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