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<title><![CDATA[USULAN PENINGKATAN KUALITAS PELAYANAN PADA KAWASAN WISATA KAWAH PUTIH PERUM PERHUTANI JAWA BARAT DAN BANTEN DENGAN METODE SERVICE QUALITY (SERVQUAL)]]></title>
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<namePart>SESAR TRIWIBOWO / 132008104</namePart>
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<place><placeTerm type="text"><![CDATA[Teknik Industri]]></placeTerm></place>
<publisher><![CDATA[FTI]]></publisher>
<dateIssued><![CDATA[2013]]></dateIssued>
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<note>PERUM PERHUTANI Jawa Barat dan Banten merasa perlu melakukan suatu peningkatannkualitas pelayanannya. Apalagi beberapa kali konsumen melayangkan keluhan di media cetakndan media elektronik. Atribut kualitas pelayanan yang berjumlah 37 butir diturunkannber</note>
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