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<title><![CDATA[USULAN PERBAIKAN KUALITAS PELAYANAN TERHADAP KEPUASAN MAHASISWA DI ITENAS DENGAN MENGGUNAKAN METODE SERVQUAL]]></title>
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<namePart>RADEN DANI TRISNADI SIDHARTA / 132007144</namePart>
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<place><placeTerm type="text"><![CDATA[Teknik Industri]]></placeTerm></place>
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<dateIssued><![CDATA[2014]]></dateIssued>
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<note>Persaingan Perguruan Tinggi Swasta semakin berkembang pesat. Sebagai salah satu Perguruan Tinggi yang diminati, Itenas harus dapat mempertahankan kepercayaan dari masyarakat. Salah satu upaya dalam mempertahankan kepercayaan tersebut adalah dengan meningk</note>
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