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<title><![CDATA[USULAN PENINGKATAN KUALITAS LAYANAN RAWAT INAP MENGGUNAKAN METODA SERVICE QUALITY ( SERVQUAL ) (STUDI KASUS DI RUMAH SAKIT X)]]></title>
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<namePart>INDRA RUSNADI / 132008043</namePart>
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<place><placeTerm type="text"><![CDATA[Teknik Industri]]></placeTerm></place>
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<dateIssued><![CDATA[2014]]></dateIssued>
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<note>Rumah sakit x merupakan rumah sakit yang ingin meningkatkan daya saing dengan rumah sakit lainnya yang terdapat di kota bandung dengan meningkatkan kualitas layanannya, terutama pada rumah sakit masih terdapat keluhan-keluhan dari pasien yang merasa belum</note>
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