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<title><![CDATA[USULAN PENINGKATAN KUALITAS PELANGGAN SPEEDY DENGAN MENGGUNAKAN METODE SERVICE QUALITY DI PT. TELEKOMUNIKASI INDONESIA,TBK. PLASA BANDUNG]]></title>
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<namePart>Malki Ahmad Madya / 132011148</namePart>
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<place><placeTerm type="text"><![CDATA[Teknik Industri]]></placeTerm></place>
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<dateIssued><![CDATA[2015]]></dateIssued>
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<note>Terdapat adanya keluhan pelanggan speedy dan adanya jumlah pelanggan speedy berhenti berlangganan (inactive) terus mengalami peningkatan dari Bulan Agustus 2014 sampai dengan Bulan Januari 2015 sebanyak 2.227 pelanggan, dikarenakan masih adanya keluhan ya</note>
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