//
Warning: Cannot modify header information - headers already sent by (output started at /home/etdlibitenasac/public_html/index.php:1) in /home/etdlibitenasac/public_html/sysconfig.inc.php on line 185
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; StringReader has a deprecated constructor in /home/etdlibitenasac/public_html/lib/lang/php-gettext/streams.php on line 48
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; FileReader has a deprecated constructor in /home/etdlibitenasac/public_html/lib/lang/php-gettext/streams.php on line 84
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; CachedFileReader has a deprecated constructor in /home/etdlibitenasac/public_html/lib/lang/php-gettext/streams.php on line 145
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; gettext_reader has a deprecated constructor in /home/etdlibitenasac/public_html/lib/lang/php-gettext/gettext.php on line 36
Warning: session_start(): Cannot start session when headers already sent in /home/etdlibitenasac/public_html/index.php on line 38
Warning: Cannot modify header information - headers already sent by (output started at /home/etdlibitenasac/public_html/index.php:1) in /home/etdlibitenasac/public_html/lib/contents/show_detail.inc.php on line 42
Sugih Arijanto, S.T., M.M.
Indriani Noor Syfa /13-2012-221
Penulis
Ambar Rukmi Harsono, Ir., M.T.,
Penelitian ini membahas pengukuran kinerja PT Tri Hazna Pertiwi (PT THP) menggunakan
metode Malcolm Baldrige Criteria for Performance Excellence (MBCfPE) pada level basic dan
overall requirement untuk kategori proses. Tahap-tahap yang dilakukan adalah pengumpulan
data dengan melakukan wawancara dan pemeriksaan dokumen perusahaan. Selanjutnya
dilakukan pembuatan dokumen aplikasi proses, hasil, dan key factors, lalu dilakukan review
proses menggunakan pendekatan ADLI dan review hasil menggunakan pendekatan LeTCI.
Selanjutnya dilakukan scoring terhadap kategori proses dan hasil. Dari hasil penelitian
didapatkan score keseluruhan sebesar 305 dari nilai total 1000. Nilai tersebut menunjukkan
bahwa PT THP berada pada level ”Early Result” yang berada pada daerah kinerja ”Poor”.